Fireworks Safety + Reminders for Our Residents

Keep the boom away from the bushes Summertime is here and we have 4th of July in our sights. We know many of you plan to celebrate with fireworks; there’s nothing quite like a summer nighttime sky lit up with fireworks, just make sure your house doesn’t go up in flames too. Fireworks pose a…

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What is the role of my Community Manager?

What does a Community Manager do? Your interaction with a Community Manager will depend on whether you’re a resident or Board Member. If you’re a Board Member you can think of the Community Manager as your go to person for all Board and Association business. If you’re a resident, your Community Manager is the liaison…

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What is compliance and how does it help my community?

WHAT IS COMPLIANCE? Confused about compliance? You’re not alone. Let’s quickly breakdown what it is and why we need it. WHAT’S THE DEAL WITH THE RULES? You’ll see this acronym a lot: CCRs… it stands for Covenants, Conditions, and Restrictions. These documents are something that your community is governed by and while not always, were…

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Winter Tips + Reminders for Homeowners

Be Cool, Prep For Winter As chilly weather approaches there are a few easy things to check off your list that will keep you safe and may even save you money Turn It Off Do you know where your main water valve is – it’s good to know in case of an emergency, especially during…

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Our New AppFolio Portal is Here

Maybe you’ve already logged into the new portal and are loving it as much as we are but if you haven’t had a chance to yet read on for a quick overview on best ways to update the way you pay and more: You’re good if If you mail a check – or have a…

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Plumbing Tips For Condo Buildings

Clogged pipes are never fun. And, we understand that living in a condo building with shared piping can be frustrating when an issue arises.  We asked our master plumbers to provide some tips on how to help prevent clogs and leaks and best practices to keep the liquids flowing. Good things to try Fill the…

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What is an ARC Form and Why Do I Need One

Why do I need an ARC Form? The ARC is a committee on your Board that reviews your home improvement requests. Why is required? In an effort to provide and protect each individual’s homeowner rights and property value, it is required that any homeowner considering improvements which are visible from other homes, submit an ARC…

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Are You Ready To Dive In?

Can You Get In? Spring has sprung and for many of you your pool may have already opened. Floaties, noodles, goggles… all important. But your most important poolside accessory is access. Make sure you have your FOB, key, or card ready to go. If you do have your access card ready, it’s a good idea…

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Maintenance Division of CSI – New Name, Better Pricing

We’ve always managed work orders in-house, but the name ‘Metro Maintenance’ created unnecessary confusion for our Boards. We also brought on Brian Grandelli to lead the division. With more than 30 years of customer service and construction industry experience, Brian joins the team with Brandy Smith, and Bobby Bennett. You can find out more about…

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New Portal – What You Need to Know

It’s business as usual but way better. You will still need your account number to log in. Your account number has NOT changed. Where’s my account number? It’s printed on the coupons you received in the mail. You can still generate your own password if this is your first time registering with the portal. If…

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