Summer will be here before you know it. And, now is the time to make sure you have access to your pool before you’re standing at the gate with an armful of pool noodles.
Do you know how to access your community pool?
Floaties, noodles, goggles… all important. But your most important poolside accessory this season is access.
The fastest way to receive access is to log into your portal or request access to your community’s amenities with the online form.
If you’re a new resident and haven’t received pool access, please remember it can take up to three weeks for us to receive your closing information. We are super speedy at turning around your information once we are made aware of your move.
If you do have your access card (FOB or key), it’s a good idea to pop down to the pool to make sure it works.
Just like a hotel key, some FOBs and cards can be deactivated by other electronics. Nothing is worse than being lathered-up and ready for a day at the pool… and you can’t get in.
Need to Pay to Play?
Another reason your key may not work is if your HOA dues have not been paid. It can take up to 48 hours for a payment to process – so take a second now and log into your portal to make sure you’re all caught up.
Keep It Fun For Everyone
Remember safety comes before all else, please be kind to your neighbors and make sure you’re aware of your pool’s instructions including age limits and supervision rules.
And, don’t forget no glass ever at the pool. If glass breaks, the pool needs to be shut down and drained. It’s expensive, and can take days to refill and reopen. So please don’t be that guy.
If you have little ones, they must be potty-trained or wear a swim diaper, and keep an eye on them. Things can change in the blink of an eye and the majority of pools do not have a lifeguard on duty.