WHAT IS COMPLIANCE?
Confused about compliance? You’re not alone. Let’s quickly break down what it is and why we need it.
WHAT’S THE DEAL WITH THE RULES?
You’ll see this acronym a lot: CCRs… it stands for Covenants, Conditions, and Restrictions.
These documents are something that your community is governed by and while not always, were usually set in place by the developer who built your community.
The Boards – who are made up of volunteers from within your community- make sure that everyone is on the same page and abiding by the CCRs.
CSI – A Division of Sentry Management- helps out your Board with this in a few ways.
We drive through your community regularly to check on anything that may not comply with the CCRs. Not always, but these are typically things like non-compliant real estate signs, parking issues, overgrown lawns and gardens, and mildew.
It’s important to take the time to read through your Covenants, Conditions, and Restrictions documents you receive at closing. These documents are also available in the AppFolio portal for ongoing reference.
WHAT IS A NON-COMPLIANCE LETTER?
No one likes to receive a letter that implies you’ve done something wrong.
If you receive a non-compliance letter, it will clearly state which CCR rule is in question.
We know that life moves fast, and you may have already rectified the situation by the time you receive this letter. If you have or feel that this letter has been sent in error, the fastest way to let us know is through the portal. You can quickly upload an image or respond with questions.
The covenants help protect everyone’s property value and help your Board make sure the impact on each neighbor and the neighborhood-at-large is considered.
HOW DO I STAY IN THE KNOW?
Make sure you’re registered in the portal.
In the portal, you can opt into how you would like to receive information and so much more – for example, if you do receive a non-compliance letter, you can upload images when the violation has been rectified or request clarification about receiving the letter.
Remember your CSI Community Manager is also always here to help. Not sure who your Manager is? You can easily find out here.
