Boardmembers
Making the Best of Non-Compliance in Your Community
MAKING THE BEST OF NON-COMPLIANCE As a Board Member, fielding non-compliance issues is one of the toughest things you do. People are invested personally and you’re often issuing letters to your neighbors. Keeping things simple and non-scary is the way to go. From our many years of experience, we have developed a non-compliance letter that…
Read MoreBoard Member How-to: CSI Introduces New Software
Are you a new Board Member or just new to AppFolio and need an easy-to-breeze-through overview? Then don’t worry, we’ve got you. Click here and flip through the AppFolio how-to resources. If you still have questions after reviewing the guides, you may find the answers in this CSI Board Member FAQ or you can watch…
Read MoreHow a HOA Board Can be Successful with an ARC Process
CSI now has a dedicated ARC Coordinator Yes, that’s right! Take a moment and do a happy dance. What does this mean for your Board? Things just got a lot easier. When we say CSI is different from other property management companies, we mean it. We are constantly evaluating ways to do and make things…
Read MoreALL BOARD MEMBERS – SPECIAL EVENT
Are you new to the Board or has it been a while and you need a refresher on a few things? Then don’t miss our Zoom meeting with attorney-at-law extraordinaire, Steve Sellers.
Read MoreMaintenance Matters
Did you know we have our own CSI Maintenance Division? With our Boards in mind, we have recently added additional services that we know you need, but do not have time to shop around and price out. Keeping residents happy and your community a place that people enjoy living in does not have to be complicated.
Read MoreMaintenance Division of CSI – New Name, Better Pricing
We’ve always managed work orders in-house, but the name ‘Metro Maintenance’ created unnecessary confusion for our Boards. We also brought on Brian Grandelli to lead the division. With more than 30 years of customer service and construction industry experience, Brian joins the team with Brandy Smith, and Bobby Bennett. You can find out more about…
Read MoreNew Portal – What You Need to Know
It’s business as usual but way better. You will still need your account number to log in. Your account number has NOT changed. Where’s my account number? It’s printed on the coupons you received in the mail. You can still generate your own password if this is your first time registering with the portal. If…
Read MoreCSI COVID Updates
Keeping everyone safe, happy and healthy is our top priority. Our hearts and thoughts go out to those who have been impacted by this COVID-19 pandemic. We want to thank those who have continued to risk their lives to help others, including healthcare workers, public safety professionals, grocery store workers, teachers, and all essential employees who…
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