Board Members: How To Navigate Non-Compliance in Your Community

Addressing non-compliance is one of the more challenging responsibilities you’ll face as a Board Member.

People are invested personally, and you’re often communicating directly with your neighbors.

Keeping things simple is the way to go.

Drawing on years of experience, we’ve developed a non-compliance letter designed to clearly outline potential issues while reinforcing that support and resolution are the goal.

We’ve also made the process simple and accessible via the portal; residents can easily submit questions or photos related to compliance, and Board Members have full visibility to track the status and progress of every case from start to finish.

WHAT IS THE BOARD’S ROLE?

Sentry and your Community Manager are here to support you every step of the way.

We conduct regular compliance drive-throughs based on the priorities you’ve established for your community, helping to identify and document potential concerns.

While Sentry manages the process and facilitates non-compliance cases, the Board retains full authority, making all final decisions regarding violations, including scheduling hearings or issuing fines.

WHAT DO I NEED TO KNOW?

Whether you’re new or need a refresher, all Board Members should be familiar with the following:

Your Community Association is governed primarily by the Articles of Incorporation, the Bylaws, and the Declaration. These documents do the following:

  • Articles of Incorporation establish your community into existence
  • Bylaws are formally adopted, governing regulations for the administration and management of a community association
  • Declaration establishes protective standards, restrictions, and obligations. Your Declaration is the standard upon which your community’s rules and regulations are derived, and also from where compliance violations can be found (CCRs).
  • Board reports containing community information are emailed to Board members on the first of every month; community reports containing community financial information from the previous month are emailed to the Board the second week of each month.